MicPro Returns and Refund Policy

At MicPro, we are committed to helping you discover the best audio gear and accessories from trusted sellers. Please note that MicPro is an affiliate website — we do not sell products directly but link you to independent retailers and manufacturers.

Because products are supplied by third-party sellers, their returns and refund policies may vary. We strongly recommend that you review the individual seller’s returns and warranty policies before making a purchase.

However, here’s what you can generally expect when buying new items through links from MicPro:

• Returns for New Items
  All new items can typically be returned for a full refund in accordance with the UK Distance Selling Regulations (Consumer Contracts Regulations 2013), provided they are returned within the seller’s specified return window, usually 14 days from receipt.
• Condition of Returned Items
  Returned products should be in their original condition, including all packaging, accessories, and manuals. Please check the specific seller’s terms regarding opened or used items, as policies can vary.
• Manufacturer’s Warranty
  Most new products come with a manufacturer’s warranty, covering defects in materials or workmanship. This warranty is provided by the manufacturer, not MicPro, and claims should be made directly to the manufacturer or the selling retailer.
• Retailer’s Responsibility
  The retailer or seller you purchase from is responsible for handling all aspects of order fulfilment, returns, refunds, and warranty claims. MicPro is not involved in the payment or delivery process and cannot issue refunds directly.
• How to Return an Item
  Please follow the instructions provided by the seller or retailer regarding how to return an item. Keep all proof of postage or courier tracking details until your refund is processed.